APA (7th ed.) Citation

Akkermans, H., & Akkermans, H. (2018). Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent (1st ed. 2018.). Springer International Publishing : Imprint: Palgrave Pivot. https://doi.org/10.1007/978-3-319-72017-3

Chicago Style (17th ed.) Citation

Akkermans, Henk, and Henk Akkermans. Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent. 1st ed. 2018. Cham: Springer International Publishing : Imprint: Palgrave Pivot, 2018. https://doi.org/10.1007/978-3-319-72017-3.

MLA (8th ed.) Citation

Akkermans, Henk, and Henk Akkermans. Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent. 1st ed. 2018. Springer International Publishing : Imprint: Palgrave Pivot, 2018. https://doi.org/10.1007/978-3-319-72017-3.