Emotional Banking Fixing Culture, Leveraging FinTech, and Transforming Retail Banks into Brands /

Banking is under threat. Despite access to fast-paced technology known as FinTech, an antiquated business model and internal organizational paralysis do not allow for the creation of a truly beloved brand and are stifling change. To survive and thrive when their competition is catching up, banks mus...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Blomstrom, Duena (Συγγραφέας, http://id.loc.gov/vocabulary/relators/aut)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2018.
Έκδοση:1st ed. 2018.
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Chapter 1: Banks Today: The Relationship between Financial Services and Technology
  • Chapter 2: FinTech: Trends, Players, Challengers, and Bubbles
  • Chapter 3: Products vs. Money Moments
  • Chapter 4: Let's Get Real: Anecdotes from FinTech Titans Experiencing Banking Products
  • Chapter 5: What is Emotional Banking?
  • Chapter 6: EX: Perspective on Modern Digital Banking
  • Chapter 7: Banks and Brands
  • Chapter 8: Changing Culture to Build a Brand
  • Chapter 9: The "Build a Voice" Program
  • Chapter 10: Everyone's a Designer
  • Chapter 11: The Intrapreneur Warrior's Guide
  • Chapter 12: The "Keep it Real" Program
  • Chapter 13: Conclusion.