How Could This Happen? Managing Errors in Organizations /

The first comprehensive reference work on error management, blending the latest thinking with state of the art industry practice on how organizations can learn from mistakes. Even today the reality of error management in some organizations is simple: "Don't make mistakes. And if you do, yo...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Άλλοι συγγραφείς: Hagen, Jan U. (Επιμελητής έκδοσης, http://id.loc.gov/vocabulary/relators/edt)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2018.
Έκδοση:1st ed. 2018.
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • 1 Fast, Slow, and Pause: Understanding Error Management via a Temporal Lens
  • 2 Errors and Learning for Safety: Creating Uncertainty As an Underlying Mechanism
  • 3 When Silence is not Golden
  • 4 Executive Perspectives on Strategic Error Management
  • 5 The Strategic Imperative of Psychological Safety and Organizational Error Management
  • 6 Learning Failures As the Ultimate Root Causes of Accidents
  • 7Understanding Safety Management through Strategic Design, Political, and Cultural Approaches
  • 8 Errors and Error Management in Biomedical Research
  • 9 Empowerment
  • 10 Open Error Communication in a High-consequence Industry
  • 11 Confidence and Humility
  • 12 Just Culture
  • 13 Error Management in the German Armed Forces' Military Aviation
  • 14 Crew Resource Management Revisited
  • 15 Error Reporting and Crew Resource Management in the Israeli Airforce
  • 16 Lessons from a Nuclear Submarine Mishap
  • 17 The War on Error - A New and Different Approach to Human Performance.