Sharma, P., & Sharma, P. (2019). Intercultural Service Encounters: Cross-cultural Interactions and Service Quality (1st ed. 2019.). Springer International Publishing : Imprint: Palgrave Pivot. https://doi.org/10.1007/978-3-319-91941-6
Chicago Style (17th ed.) CitationSharma, Piyush, and Piyush Sharma. Intercultural Service Encounters: Cross-cultural Interactions and Service Quality. 1st ed. 2019. Cham: Springer International Publishing : Imprint: Palgrave Pivot, 2019. https://doi.org/10.1007/978-3-319-91941-6.
MLA (8th ed.) CitationSharma, Piyush, and Piyush Sharma. Intercultural Service Encounters: Cross-cultural Interactions and Service Quality. 1st ed. 2019. Springer International Publishing : Imprint: Palgrave Pivot, 2019. https://doi.org/10.1007/978-3-319-91941-6.