Transforming the IT Services Lifecycle with AI Technologies

• Main Authors: Kloeckner, Kristof (Author, http://id.loc.gov/vocabulary/relators/aut), Davis, John (http://id.loc.gov/vocabulary/relators/aut), Fuller, Nicholas C. (http://id.loc.gov/vocabulary/relators/aut), Lanfranchi, Giovanni (http://id.loc.gov/vocabulary/relators/aut), Pappe, Stefan (http://id.loc.gov/vocabulary/relators/aut), Paradkar, Amit (http://id.loc.gov/vocabulary/relators/aut), Shwartz, Larisa (http://id.loc.gov/vocabulary/relators/aut), Surendra, Maheswaran (http://id.loc.gov/vocabulary/relators/aut), Wiesmann, Dorothea (http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Cham : Springer International Publishing : Imprint: Springer, 2018.
• Edition: 1st ed. 2018.
• Series: SpringerBriefs in Computer Science,
• Subjects: Management information systems.; Computer science.; Operations research.; Decision making.; Knowledge management.; Management of Computing and Information Systems.; Operations Research/Decision Theory.; Knowledge Management.

As more and more industries are experiencing digital disruption, using information technology to enable a competitive advantage becomes a critical success factor for all enterprises. This book covers the authors' insights on how AI technologies can fundamentally reshape the IT services delivery...