SpringerLink (Online service), Maglio, P. P., Kieliszewski, C. A., Spohrer, J. C., Lyons, K., Patrício, L., & Sawatani, Y. (2019). Handbook of Service Science, Volume II (1st ed. 2019.). Springer International Publishing : Imprint: Springer. https://doi.org/10.1007/978-3-319-98512-1
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício, και Yuriko Sawatani. Handbook of Service Science, Volume II. 1st ed. 2019. Cham: Springer International Publishing : Imprint: Springer, 2019. https://doi.org/10.1007/978-3-319-98512-1.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Handbook of Service Science, Volume II. 1st ed. 2019. Springer International Publishing : Imprint: Springer, 2019. https://doi.org/10.1007/978-3-319-98512-1.
