Outsourcing to India The Offshore Advantage /

• Κύριος συγγραφέας: Kobayashi-Hillary, Mark (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Berlin, Heidelberg : Springer Berlin Heidelberg, 2005.
• Έκδοση: Second Edition.
• Θέματα: Business.; Management.; Information technology.; Business > Data processing.; Management information systems.; Computer science.; Business and Management.; Management of Computing and Information Systems.; IT in Business.

Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled services. Many corporate leaders seek to reduce their costs, other wish to improve service quality, but not many understand India on their first visit and some are confused by clashes of cul...

Πίνακας περιεχομένων:

• to India
• First Impressions
• Indian History and Religion
• Contemporary Indian Politics
• Culture and Food
• Domestic Travel
• Security Concerns
• The Outsourcing Industry in India
• The Outsourcing Drivers
• The Major Industry Players in India
• Ownership Models and Partnership
• The Major Outsourcing Locations
• Industry Associations and Research Bodies
• How to Organise the Outsourcing Process
• Management Checklist Introduction
• Outsourcing Objectives
• Destination India
• Outsourcing Flavours
• Success Criteria
• Vendor Selection
• Legal Contract Arrangement
• Quality and the Service Level Agreement
• Migration and Knowledge Transfer
• Culture and Communication
• Adapt the Organisation
• Employee Transition and Exit Management
• The Risk Factors
• Future Potential.