Advances in Services Innovations

The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management.

Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Spath, Dieter (Editor), Fähnrich, Klaus-Peter (Editor)
Format: Electronic eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2007.
Subjects:
Online Access:Full Text via HEAL-Link
Description
Summary:The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management.
Physical Description:VIII, 312 p. online resource.
ISBN:9783540298601