| Περίληψη: | The Six Sigma concept has enjoyed triumphant success throughout the business world over the last 20 years, contributing significantly to renowned corporations improving their net income. For a number of years now this successful concept has been supplemented by the tools of Lean Management, an approach that has accelerated process speed, reduced inventories, and decreased lead times. As practiced by the authors of this book the Six Sigma+Lean approach combines the tried-and-tested tools of both worlds, which are linked together systematically in the proven DMAIC process model. The toolset is a comprehensive collection of the relevant Six Sigma+Lean tools necessary for successful project work. All of the tools are presented clearly and concisely in examples. The chronology matches that of the approach taken in a Six Sigma+Lean improvement project, following the steps Define, Measure, Analyze, Improve, and Control. This unique layout and structure has created a book ideal for practical use, enabling the reader to quickly find the right tools for a problem and concrete guidelines on how to apply them.
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