SpringerLink (Online service), Lu, J., Zhang, G., & Ruan, D. (2007). E-Service Intelligence: Methodologies, Technologies and Applications. Springer Berlin Heidelberg.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Jie Lu, Guangquan Zhang, and Da Ruan. E-Service Intelligence: Methodologies, Technologies and Applications. Berlin, Heidelberg: Springer Berlin Heidelberg, 2007.
MLA (8th ed.) CitationSpringerLink (Online service), et al. E-Service Intelligence: Methodologies, Technologies and Applications. Springer Berlin Heidelberg, 2007.
Warning: These citations may not always be 100% accurate.
