SpringerLink (Online service), Aalst, W., Desel, J., & Oberweis, A. (2000). Business Process Management: Models, Techniques, and Empirical Studies (1st ed. 2000.). Springer Berlin Heidelberg : Imprint: Springer. https://doi.org/10.1007/3-540-45594-9
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Wil Aalst, Jörg Desel, και Andreas Oberweis. Business Process Management: Models, Techniques, and Empirical Studies. 1st ed. 2000. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2000. https://doi.org/10.1007/3-540-45594-9.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Business Process Management: Models, Techniques, and Empirical Studies. 1st ed. 2000. Springer Berlin Heidelberg : Imprint: Springer, 2000. https://doi.org/10.1007/3-540-45594-9.