Outsourcing to India — A Legal Handbook
For the benefits offered by outsourcing and offshoring, organisations outsourcing to India must however recognise that there are real risks involved, and allocating such risk through a well constructed contract is a crucial step in minimizing such risk. As is the case with respect to any material ag...
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Format: | Electronic eBook |
Language: | English |
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Berlin, Heidelberg :
Springer Berlin Heidelberg,
2007.
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Online Access: | Full Text via HEAL-Link |
Table of Contents:
- Background and snapshot of key issues
- Outsourcing fundamentals
- Attitudes to outsourcing worldwide
- Selecting an outsourcing service provider
- The Indian judicial system
- Critical contract considerations — jurisdiction issues
- Allocation of risk into the contract
- Project management
- Contract discharge and methods to reduce liability
- Pricing
- Transition-in and change control
- Scope of services to be outsourced
- Service Level Agreements
- Contract enforcement
- Contract termination procedures
- Unenforceable contract terms under Indian legal system
- The EU Data Protection Directive 97/66/EC and related issues
- Intellectual property rights (IPR)
- Transferring employees as part of the outsourcing agreement
- Legal and regulatory risks
- Specific Indian legal issues of importance
- Summary.