Services Science Fundamentals, Challenges and Future Developments /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Stauss, Bernd (Editor), Engelmann, Kai (Editor), Kremer, Anja (Editor), Luhn, Achim (Editor)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2008.
• Subjects: Business.; Management science.; Management.; Industrial organization.; Business and Management.; Business and Management, general.; Industrial Organization.

The service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service sector, services science must be est...