Dorne, R., Voudouris, C., Lesaint, D., & Owusu, G. (2008). Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg.
Chicago Style (17th ed.) CitationDorne, Raphael, Christos Voudouris, David Lesaint, and Gilbert Owusu. Service Chain Management: Technology Innovation for the Service Business. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008.
MLA (8th ed.) CitationDorne, Raphael, et al. Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg, 2008.
Warning: These citations may not always be 100% accurate.