Information Systems Outsourcing Enduring Themes, Global Challenges, and Process Opportunities /

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Hirschheim, Rudy (Επιμελητής έκδοσης), Heinzl, Armin (Επιμελητής έκδοσης), Dibbern, Jens (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009.
• Θέματα: Business.; Management.; Organization.; Planning.; Information technology.; Business > Data processing.; Business and Management.; IT in Business.

The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramati...

Πίνακας περιεχομένων:

• Overview
• Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing
• Traditional IT Outsourcing
• Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship
• Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective
• Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007
• Information Technology Workforce Skills: The Software and IT Services Provider Perspective
• Is There an “Information Technology Outsourcing Paradox”?
• A Story of IT Outsourcing from Early Experience to Maturity
• Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model
• The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study
• Firm Strategic Profile and IT Outsourcing
• In Context Outsourcing: Between Solution Making and Context Making
• Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors
• IT Offshoring
• Offshoring and Outsourcing in the PC Industry: A Historical Perspective
• The State of IS Research on Offshoring
• Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams
• Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge
• Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics
• Turnover Intentions of Indian IS Professionals
• Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes
• A US Client's Learning from Outsourcing IT Work Offshore
• The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects
• Determinants of Service Quality in Offshore Software Development Outsourcing
• Business Process Outsourcing
• The Impact of Process Standardization on Business Process Outsourcing Success
• Offshore Business Process Outsourcing to India: Two Australian SME Case Studies
• From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care.