Working with India The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry /

• Main Author: Messner, Wolfgang (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009.
• Subjects: Computer science.; Culture > Study and teaching.; Personnel management.; Management information systems.; Industrial organization.; Computer Science.; Management of Computing and Information Systems.; Industrial Organization.; Human Resource Management.; Regional and Cultural Studies.

Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey o...

Table of Contents:

• Why Intercultural Competency?
• India — the Country
• The Society and Culture in India
• India’s IT & BPO Industry
• Human Resources
• Interactions with India
• Conducting Offshore Projects
• Use of Expatriates
• Recommendations for Effective Collaboration.