Process Management Why Project Management Fails in Complex Decision Making Processes /

• Main Authors: de Bruijn, Hans (Author), ten Heuvelhof, Ernst (Author), in 't Veld, Roel (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2010.
• Edition: Second Edition.
• Subjects: Business.; Organization.; Planning.; Political science.; Engineering economics.; Engineering economy.; Business and Management.; Engineering Economics, Organization, Logistics, Marketing.; Political Science.

What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager...

Table of Contents:

• Introduction: Process and Content
• Introduction: Process and Content
• to process design and process management
• Positioning the Process Approach
• Process Architecture
• Designing a Process
• The Process Architect in Action: Making a Process Design
• Managing the Process
• An Open Process
• A Safe Process: Protecting Core Values
• A Process with Sufficient Speed: Incentives for Progress
• The Process Manager and the Substance of Decision Making
• A Concluding Remark.