Exploring Services Science First International Conference , IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers /

• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Άλλοι συγγραφείς: Morin, Jean-Henry (Επιμελητής έκδοσης), Ralyté, Jolita (Επιμελητής έκδοσης), Snene, Mehdi (Επιμελητής έκδοσης)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Berlin, Heidelberg : Springer Berlin Heidelberg, 2010.
• Σειρά: Lecture Notes in Business Information Processing, 53
• Θέματα: Business.; Information technology.; Business > Data processing.; Business mathematics.; Software engineering.; Application software.; Computer engineering.; Business and Management.; Business Mathematics.; Software Engineering/Programming and Operating Systems.; Computer Engineering.; IT in Business.; Computer Appl. in Administrative Data Processing.; Information Systems Applications (incl. Internet).

The discipline of Services Science, introduced by IBM in 2002, has emerged and matured in a true transdisciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cog- tive sciences, law, ethics, economics etc. to address...

Πίνακας περιεχομένων:

• Towards a Model for Measuring Customer Intimacy in B2B Services
• Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector
• From End-User’s Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach
• Lean Manufacturing in Public Services: Prospects for Value Creation
• Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services
• A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport
• Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization
• Definition of a Description Language for Business Service Decomposition
• Can Software Architecture Review Methods Apply to Service Design?
• Framework for Design Research in Health and Care Services
• Towards an Ontology-Based Approach for Creating Sustainable Services
• Systemic Service Design: Aligning Value and Implementation
• A Framework for Developing a Co-design Environment for e-Business Applications
• On Service Systems – By Definition of Elementary Concepts towards the Sound Theory of Service Science
• A Conceptual Framework for Service Modelling in a Network of Service Systems
• Services Design for People
• Life Cycle of Virtualized Service Resource in BIRIS Environment
• A Conceptual Model of Service Exchange in Service-Dominant Logic
• Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework
• Value Co-creation and Customer-Driven Innovation in Social Networking Systems
• e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services
• Febos: A Service-Oriented System for Collaborative Music Creation
• Compliance in e-Government Service Engineering: State-of-the-Art
• Customer Lifetime Value under Complex Contract Structures
• Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services
• A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation
• Towards a Unifying Process Framework for Services Knowledge Management.