Modeling Intention in Email Speech Acts, Information Leaks and Recommendation Models /

• Main Author: Carvalho, Vitor R. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
• Series: Studies in Computational Intelligence, 349
• Subjects: Engineering.; Artificial intelligence.; Computational intelligence.; Computational Intelligence.; Artificial Intelligence (incl. Robotics).; Information Systems Applications (incl. Internet).

Everyday more than half of American adult internet users read or write email messages at least once. The prevalence of email has significantly impacted the working world, functioning as a great asset on many levels, yet at times, a costly liability. In an effort to improve various aspects of work-re...

Table of Contents:

• Introduction
• Email “Speech Acts”
• Email Information Leaks
• Recommending Email Recipients.-  User Study
• Conclusions.-Email Act Labeling Guidelines
• User Study Supporting Material.