SpringerLink (Online service), Muehlen, M. z., & Su, J. (2011). Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Michael zur Muehlen, και Jianwen Su. Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2011.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Springer Berlin Heidelberg : Imprint: Springer, 2011.
