SpringerLink (Online service), Snene, M., Ralyté, J., & Morin, J. (2011). Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Mehdi Snene, Jolita Ralyté, και Jean-Henry Morin. Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2011.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Exploring Services Science: Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers. Springer Berlin Heidelberg : Imprint: Springer, 2011.
