APA (7th ed.) Citation

SpringerLink (Online service), O‘Connor, R. V., Pries-Heje, J., & Messnarz, R. (2011). Systems, Software and Service Process Improvement: 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer.

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Rory V. O‘Connor, Jan Pries-Heje, and Richard Messnarz. Systems, Software and Service Process Improvement: 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2011.

MLA (8th ed.) Citation

SpringerLink (Online service), et al. Systems, Software and Service Process Improvement: 18th European Conference, EuroSPI 2011, Roskilde, Denmark, June 27-29, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer, 2011.