SpringerLink (Online service), Janssen, M., Scholl, H. J., Wimmer, M. A., & Tan, Y. (2011). Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 – September 2, 2011. Proceedings. Springer Berlin Heidelberg.
Chicago Style (17th ed.) CitationSpringerLink (Online service), Marijn Janssen, Hans J. Scholl, Maria A. Wimmer, and Yao-hua Tan. Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 – September 2, 2011. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011.
MLA (8th ed.) CitationSpringerLink (Online service), et al. Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 – September 2, 2011. Proceedings. Springer Berlin Heidelberg, 2011.