SpringerLink (Online service), Rinderle-Ma, S., Toumani, F., & Wolf, K. (2011). Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Stefanie Rinderle-Ma, Farouk Toumani, και Karsten Wolf. Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2011.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer, 2011.
