Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs /

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically...

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Bibliographic Details
Main Authors: Biazzo, Stefano (Author), Garengo, Patrizia (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2012.
Series:SpringerBriefs in Business,
Subjects:
Online Access:Full Text via HEAL-Link

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