Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs /
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically...
Main Authors: | Biazzo, Stefano (Author), Garengo, Patrizia (Author) |
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Corporate Author: | SpringerLink (Online service) |
Format: | Electronic eBook |
Language: | English |
Published: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2012.
|
Series: | SpringerBriefs in Business,
|
Subjects: | |
Online Access: | Full Text via HEAL-Link |
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