SpringerLink (Online service), Dijkman, R., Hofstetter, J., & Koehler, J. (2011). Business Process Model and Notation: Third International Workshop, BPMN 2011, Lucerne, Switzerland, November 21-22, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Remco Dijkman, Jörg Hofstetter, και Jana Koehler. Business Process Model and Notation: Third International Workshop, BPMN 2011, Lucerne, Switzerland, November 21-22, 2011. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2011.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Business Process Model and Notation: Third International Workshop, BPMN 2011, Lucerne, Switzerland, November 21-22, 2011. Proceedings. Springer Berlin Heidelberg : Imprint: Springer, 2011.