SpringerLink (Online service), Rosa, M. L., & Soffer, P. (2013). Business Process Management Workshops: BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Marcello La Rosa, και Pnina Soffer. Business Process Management Workshops: BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2013.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Business Process Management Workshops: BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012. Revised Papers. Springer Berlin Heidelberg : Imprint: Springer, 2013.
