SpringerLink (Online service), Mora, M., Marx Gómez, J., Garrido, L., & Pérez, F. C. (2014). Engineering and Management of IT-based Service Systems: An Intelligent Decision-Making Support Systems Approach. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Manuel Mora, Jorge Marx Gómez, Leonardo Garrido, και Francisco Cervantes Pérez. Engineering and Management of IT-based Service Systems: An Intelligent Decision-Making Support Systems Approach. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2014.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Engineering and Management of IT-based Service Systems: An Intelligent Decision-Making Support Systems Approach. Springer Berlin Heidelberg : Imprint: Springer, 2014.
