Innovative Advisory Services in the Virtual World An Empowerment Perspective /

• Main Authors: Li, Manning (Author), Liu, Jihong (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014.
• Series: SpringerBriefs in Business,
• Subjects: Business.; Leadership.; Service industries.; Social sciences.; Business and Management.; Services.; Business Strategy/Leadership.; Social Sciences, general.

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of a...

Table of Contents:

• Introduction
• Virtual advisors in the virtual world
• Virtual advisors in various application domains
• Preliminary data collections on user opinions about virtual advisors
• Discussion and Implications
• Conclusions.