Heinrich, R. (2014). Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering. Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg.
Παραπομπή σε μορφή Chicago (17η εκδ.)Heinrich, Robert. Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering. Wiesbaden: Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2014.
Παραπομπή σε μορφή MLA (8th εκδ.)Heinrich, Robert. Aligning Business Processes and Information Systems: New Approaches to Continuous Quality Engineering. Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2014.
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