Aligning Business Processes and Information Systems New Approaches to Continuous Quality Engineering /

• Κύριος συγγραφέας: Heinrich, Robert (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2014.
• Θέματα: Computer science.; Operations research.; Decision making.; Information technology.; Business > Data processing.; Software engineering.; Computers.; Computer Science.; Software Engineering/Programming and Operating Systems.; Information Systems and Communication Service.; IT in Business.; Operation Research/Decision Theory.

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from...

Πίνακας περιεχομένων:

• Introduction
• Business Process Quality
• Terms and Definitions
• Business Process Quality
• Quality Modeling within Business Process Models
• Aligning Business Process Design and Information System Design
• Foundations and Definitions
• The Order Picking Process and Involved Information System
• Mutual Performance Impact between Business Processes and Information Systems
• Predicting the Mutual Performance Impact between Business Processes and Information Systems
• Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation
• Validation
• Conclusion
• Summary and Future Work.