Steps to Improved Firm Performance with Business Process Management Adding Business Value with Business Process Management and its Systems /

Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical suppo...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Hyötyläinen, Tahvo (Συγγραφέας)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2015.
Σειρά:Advances in Information Systems and Business Engineering
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • Introduction to Business Process Management Maturity Models
  • Historical Paths to BPM
  • Describing Theory of the Stable State Work System
  • Comparison of the BPM and ERP Initiatives
  • Introduction to the Customer-Centric Approach.