Zagel, C. (2016). Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems (1st ed. 2016.). Springer Fachmedien Wiesbaden : Imprint: Springer Gabler.
Chicago Style (17th ed.) CitationZagel, Christian. Service Fascination: Gaining Competitive Advantage Through Experiential Self-Service Systems. 1st ed. 2016. Wiesbaden: Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.
MLA (8th ed.) CitationZagel, Christian. Service Fascination: Gaining Competitive Advantage Through Experiential Self-Service Systems. 1st ed. 2016. Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.
Warning: These citations may not always be 100% accurate.