Παραπομπή σε μορφή APA (7η εκδ.)

Zagel, C. (2016). Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems (1st ed. 2016.). Springer Fachmedien Wiesbaden : Imprint: Springer Gabler.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Zagel, Christian. Service Fascination: Gaining Competitive Advantage Through Experiential Self-Service Systems. 1st ed. 2016. Wiesbaden: Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.

Παραπομπή σε μορφή MLA (8th εκδ.)

Zagel, Christian. Service Fascination: Gaining Competitive Advantage Through Experiential Self-Service Systems. 1st ed. 2016. Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.