APA (7th ed.) Citation

Nee, I. (2016). Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. Springer Fachmedien Wiesbaden : Imprint: Springer Gabler.

Chicago Style (17th ed.) Citation

Nee, Ines. Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. Wiesbaden: Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.

MLA (8th ed.) Citation

Nee, Ines. Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention. Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.