IT Quality Management

• Main Author: Osterhage, Wolfgang W. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014.
• Subjects: Computer science.; Computer software > Reusability.; Computer organization.; Computer system failures.; Architecture, Computer.; Database management.; Management information systems.; Computer Science.; Computer System Implementation.; Management of Computing and Information Systems.; Performance and Reliability.; Computer Systems Organization and Communication Networks.; System Performance and Evaluation.; Database Management.

In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when i...