Fundamentals of Business Process Management

• Main Authors: Dumas, Marlon (Author, http://id.loc.gov/vocabulary/relators/aut), La Rosa, Marcello (http://id.loc.gov/vocabulary/relators/aut), Mendling, Jan (http://id.loc.gov/vocabulary/relators/aut), Reijers, Hajo A. (http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2018.
• Edition: 2nd ed. 2018.
• Subjects: Application software.; Management information systems.; Industrial management.; Software engineering.; Computer Appl. in Administrative Data Processing.; Business Process Management.; Information Systems Applications (incl. Internet).; Software Engineering.

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineeri...

Table of Contents:

• 1 Introduction to Business Process Management
• 2 Process Identification
• 3 Essential Process Modeling
• 4 Advanced Process Modeling
• 5 Process Discovery
• 6 Qualitative Process Analysis
• 7 Quantitative Process Analysis
• 8 Process Redesign
• 9 Process-Aware Information Systems
• 10 Process Implementation with Executable Models
• 11 Process Monitoring
• 12 BPM as an Enterprise Capability.