Customer Loyalty in Third Party Logistics Relationships Findings from Studies in Germany and the USA /
Challenged by increasing competition and globalization, third party logistics service providers (3PLs) can become more successful by focusing on customer loyalty. Within long-term customer relationships, 3PLs can offer more advanced logistics services, mitigate the risk of substitution, realize high...
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Format: | Electronic eBook |
Language: | English |
Published: |
Heidelberg :
Physica-Verlag HD,
2007.
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Series: | Contributions to Management Science,
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Online Access: | Full Text via HEAL-Link |
Internet
Full Text via HEAL-LinkΒΚΠ - Πατρα: ALFd
Call Number: |
330.01 BAU |
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Copy 1 | Available |
ΒΚΠ - Πατρα: BSC
Call Number: |
330.01 BAU |
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Copy 2 | Available |
Copy 3 | Available |