Herhausen, D. (2011). Understanding Proactive Customer Orientation: Construct Development and Managerial Implications. Gabler.
Chicago Style (17th ed.) CitationHerhausen, Dennis. Understanding Proactive Customer Orientation: Construct Development and Managerial Implications. Wiesbaden: Gabler, 2011.
MLA (8th ed.) CitationHerhausen, Dennis. Understanding Proactive Customer Orientation: Construct Development and Managerial Implications. Gabler, 2011.
Warning: These citations may not always be 100% accurate.