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02219nam a22004455i 4500 |
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|a 9783834971593
|9 978-3-8349-7159-3
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|a 10.1007/978-3-8349-7159-3
|2 doi
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|a Cruise Management
|h [electronic resource] :
|b Information and Decision Support Systems /
|c edited by Alexis Papathanassis, Michael H. Breitner, Cornelia Schoen, Nadine Guhr.
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264 |
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|a Wiesbaden :
|b Gabler Verlag,
|c 2012.
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300 |
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|a XI, 249 p. 51 illus., 1 illus. in color.
|b online resource.
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|a text
|b txt
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|b c
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|b PDF
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|a Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
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650 |
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|a Business.
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|a Marketing.
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|a Business and Management.
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|a Marketing.
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700 |
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|a Papathanassis, Alexis.
|e editor.
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700 |
1 |
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|a Breitner, Michael H.
|e editor.
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700 |
1 |
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|a Schoen, Cornelia.
|e editor.
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700 |
1 |
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|a Guhr, Nadine.
|e editor.
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710 |
2 |
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|a SpringerLink (Online service)
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773 |
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|t Springer eBooks
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776 |
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|i Printed edition:
|z 9783834932723
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856 |
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|u http://dx.doi.org/10.1007/978-3-8349-7159-3
|z Full Text via HEAL-Link
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912 |
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|a ZDB-2-SBE
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950 |
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|a Business and Economics (Springer-11643)
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