Cruise Management Information and Decision Support Systems /

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-o...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Άλλοι συγγραφείς: Papathanassis, Alexis (Επιμελητής έκδοσης), Breitner, Michael H. (Επιμελητής έκδοσης), Schoen, Cornelia (Επιμελητής έκδοσης), Guhr, Nadine (Επιμελητής έκδοσης)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Wiesbaden : Gabler Verlag, 2012.
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
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245 1 0 |a Cruise Management  |h [electronic resource] :  |b Information and Decision Support Systems /  |c edited by Alexis Papathanassis, Michael H. Breitner, Cornelia Schoen, Nadine Guhr. 
264 1 |a Wiesbaden :  |b Gabler Verlag,  |c 2012. 
300 |a XI, 249 p. 51 illus., 1 illus. in color.  |b online resource. 
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520 |a Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume. 
650 0 |a Business. 
650 0 |a Marketing. 
650 1 4 |a Business and Management. 
650 2 4 |a Marketing. 
700 1 |a Papathanassis, Alexis.  |e editor. 
700 1 |a Breitner, Michael H.  |e editor. 
700 1 |a Schoen, Cornelia.  |e editor. 
700 1 |a Guhr, Nadine.  |e editor. 
710 2 |a SpringerLink (Online service) 
773 0 |t Springer eBooks 
776 0 8 |i Printed edition:  |z 9783834932723 
856 4 0 |u http://dx.doi.org/10.1007/978-3-8349-7159-3  |z Full Text via HEAL-Link 
912 |a ZDB-2-SBE 
950 |a Business and Economics (Springer-11643)