Cruise Management Information and Decision Support Systems /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Papathanassis, Alexis (Editor), Breitner, Michael H. (Editor), Schoen, Cornelia (Editor), Guhr, Nadine (Editor)
• Format: Electronic eBook
• Language: English
• Published: Wiesbaden : Gabler Verlag, 2012.
• Subjects: Business.; Marketing.; Business and Management.

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-o...