Ebert, T. (2009). Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler.
Παραπομπή σε μορφή Chicago (17η εκδ.)Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Wiesbaden: Gabler, 2009.
Παραπομπή σε μορφή MLA (8th εκδ.)Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler, 2009.
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