Oetting, M. (2009). Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler.
Chicago Style (17th ed.) CitationOetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Wiesbaden: Gabler, 2009.
MLA (8th ed.) CitationOetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler, 2009.
Warning: These citations may not always be 100% accurate.