English for Personal Assistants The essential handbook for doing business internationally /

• Κύριοι συγγραφείς: Broadhead, Annie (Συγγραφέας), Light, Ginni (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Wiesbaden : Gabler, 2007.
• Θέματα: Business.; Office management.; Business and Management.; Office Management.

English is the international language of business and companies increasingly expect their employees, especially secretaries and PAs, to deal competently with business partners from foreign countries. The book develops and refines the key productive skills of writing and speaking in real-life context...

Πίνακας περιεχομένων:

• Communicating with clarity
• Best-practice emails and working in multi-cultural teams
• Building business relationships
• Delegating
• Complaints
• Proposals and reports
• Meetings
• Writing promotional copy
• Apologising
• Giving presentations with impact
• Team building and giving/receiving feedback
• Deadlines and Reminders
• Saying “no”
• Writing CVs with impact, covering letters, and letters of reference
• Conference invitations and requests for abstracts, cards for various occasions
• Influencing strategies and tactics
• Dealing with difficult people.