Highly Effective Behavior of Financial Consultants

Even after the introduction of self-services such as online banking, the need for qualified personnel in the financial service industry has remained strong. Important business is still conducted face-to-face between consultant and customer. Hence, many financial service firms still see their competi...

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Bibliographic Details
Main Author: Ettinger, Elfi (Author)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Wiesbaden : Gabler, 2009.
Subjects:
Online Access:Full Text via HEAL-Link
Table of Contents:
  • Significance of the Research
  • Theoretical Foundation
  • Financial Service Firms’ Characteristics
  • Method
  • Data Analysis
  • Results
  • Discussion
  • Conclusions.