Service Innovation Novel Ways of Creating Value in Actor Systems /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Toivonen, Marja (Editor)
• Format: Electronic eBook
• Language: English
• Published: Tokyo : Springer Japan : Imprint: Springer, 2016.
• Series: Translational Systems Sciences, 6
• Subjects: Business.; Management.; Industrial management.; Information technology.; Business > Data processing.; Service industries.; Business and Management.; Services.; Innovation/Technology Management.; IT in Business.

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the field of service research. The book emphasizes that the most urgent issues of today’s economies – the development of welfare and sustainabilit...