Serviceology for Designing the Future Selected and Edited Papers of the 2nd International Conference on Serviceology /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Maeno, Takashi (Editor), Sawatani, Yuriko (Editor), Hara, Tatsunori (Editor)
• Format: Electronic eBook
• Language: English
• Published: Tokyo : Springer Japan : Imprint: Springer, 2016.
• Subjects: Engineering.; Production management.; Computers.; Engineering design.; Engineering economics.; Engineering economy.; Engineering Economics, Organization, Logistics, Marketing.; Operations Management.; Engineering Design.; Information Systems and Communication Service.

This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proc...