Serviceology for Designing the Future Selected and Edited Papers of the 2nd International Conference on Serviceology /
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proc...
| Συγγραφή απο Οργανισμό/Αρχή: | |
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| Άλλοι συγγραφείς: | , , |
| Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
| Γλώσσα: | English |
| Έκδοση: |
Tokyo :
Springer Japan : Imprint: Springer,
2016.
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| Θέματα: | |
| Διαθέσιμο Online: | Full Text via HEAL-Link |
Πίνακας περιεχομένων:
- A Survey of Business Models in Japanese Restaurant and Retail Industries
- Employee Satisfaction Analysis in Food Service Industry - Resultant of Questionnaire to the Restaurant Staff
- Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan
- The Ordering of Fast Food Using Menu
- Evaluation of taxiing at a large airport considering customer satisfaction
- Research of the Social New Transportation Service on Electric Full Flat Floor Bus
- Analysis of business process innovation using outsourcing
- Mixed Reality Navigation on a Tablet Computer for Supporting Machine Maintenance in Wide-area Indoor Environment
- Business Structure of E-book Service as a Product Service System: A Game Theoretic Approach
- Service Field Simulator: Virtual environment display system for analyzing human behavior in service fields
- Improvement of Sharing of observations and awareness in nursing by voice tweets
- A System Promoting Cooperation Between Medicine and Dentistry Using Key Performance Indicators and Importance-Performance Analysis
- Designing the Amount of Image Delay in Tele-surgery
- Visualization of Muscle Activity during Squat Motion for Skill Education
- Extraction and Evaluation of Proficiency in Bed Care Motion for Education Service of Nursing Skill
- Exploratory Analysis on Factors of Patient Satisfaction in HCAHPS Databases
- One Cycle of Smart Access Vehicle Service Development
- The value of community for resolving social isolation
- Basic Study of Mobility of Elderly People from the Perspective of Their Emotional Value
- Workshop-based Policy Platform for Public-Private Partnership (WP5): Designing Co-Creative Policy-Making Platform for Regional Development of Nagano
- System Design of Happy Town Using Four Factors of Happiness
- Evaluation of the Productivity Improvement by Information Presentation in Surveillance Service
- Personalized Information Service Model that Reflects Individual's Will
- Ranking Smartphone Apps Based on Users' Behavior Records
- Contribution of ICT monitoring system in Agricultural Water Management and Environmental Conservation
- A Questionnaire Assessment of the Contributing Factors to Empathy
- Evaluation of Countermeasures for Low Birthrate and Aging of the Population in a Suburban New Town
- Analysis of value co-creation between farmers and Land Improvement District in Japan through irrigation service improvement by good water quality
- Analysis of Multi-language Knowledge Communication Service in Intercultural Agricultural Support.-A Value Co-Creation Model for Multi-Language Knowledge Communication
- Field-Oriented Service Design: A Multiagent Approach.-EXPERIENCE PLOT:A Template for Co-Creating Customer Journey
- Kizashi Method:Grasping the change of future user's values.– Service Practices as Organizational Phenomena
- The Findings from the First Service Design Projects
- An Evaluation Method of a Service Business model using Wants Chain Analysis
- Design method of target customer’s WANTs for a service based on classification of services using WANTs
- Business Model Generation Canvas as a Method to Develop Customer-Oriented Service Innovation
- Aligning Product-Service offerings with customer expectations
- User-De-Centeredness in Service Design
- A Probe-based Approach for Designing Inspirational Services at Museums.
