Serviceology for Smart Service System Selected papers of the 3rd International Conference of Serviceology /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Sawatani, Yuriko (Editor), Spohrer, James (Editor), Kwan, Stephen (Editor), Takenaka, Takeshi (Editor)
• Format: Electronic eBook
• Language: English
• Published: Tokyo : Springer Japan : Imprint: Springer, 2017.
• Subjects: Engineering.; Production management.; Computers.; Engineering design.; Engineering economics.; Engineering economy.; Engineering Economics, Organization, Logistics, Marketing.; Operations Management.; Engineering Design.; Information Systems and Communication Service.

Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA....