From Total Quality Control to Lean Six Sigma Evolution of the Most Important Management Systems for the Excellence /

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the cont...

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Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Chiarini, Andrea (Συγγραφέας)
Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Milano : Springer Milan, 2012.
Σειρά:SpringerBriefs in Business,
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • 1 Introduction
  • 2 A historical path of the systems
  • 3 Literature review concerning the comparison of the systems
  • 4 Research methodology
  • 5 Japanese Total Quality Control
  • 6 Total Quality Management
  • 7 Deming’s System of Profound Knowledge
  • 8 Business Process Reengineering
  • 9 Lean Thinking
  • 10 Six Sigma
  • 11 Discussion and comparison about the common characteristics of the systems
  • 12 Lessons learned from the comparison and discussion
  • 13 Conclusions
  • 14 Agenda for future research.