Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis

• Κύριος συγγραφέας: Leiter, Michael (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Dordrecht : Springer Netherlands : Imprint: Springer, 2013.
• Σειρά: SpringerBriefs in Psychology, 8
• Θέματα: Psychology.; Leadership.; Personnel management.; Medical research.; Quality of life.; Industrial psychology.; Personality.; Social psychology.; Cognitive psychology.; Industrial, Organisational and Economic Psychology.; Business Strategy/Leadership.; Quality of Life Research.; Personality and Social Psychology.; Cognitive Psychology.; Human Resource Management.

Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and col...

Πίνακας περιεχομένων:

• Chapter 1: The Current Crisis
• Chapter 2: Forms of Workplace Mistreatment
• Chapter 3: Causes and Consequences of Workplace Mistreatment
• Chapter 4: Taking Action to Address Workplace Incivility
• Chapter 5: Civility, Respect, and Engagement (CREW) in the Workplace at the Veterans Health Administration
• Chapter 6: The Impact of CREW
• Chapter 7: Conclusion  .